Frequently Asked Questions
Ordering and Delivery
How do I order?
You can select meals from our MENU section. The minimum order for delivery is $75
How fast can my meals be delivered?
Place orders by Thursday 10:00pm AEDT for a Monday delivery.
Take the hassle out of planning, prepping and cooking meals each week. Have Macro-friendly, calorie calculated, home-cooked meals delivered to your doorstep every week.
What areas do you deliver to?
We are currently delivering ready-made meals within 40km of Burwood, NSW. To see if we deliver to your area visit our Delivery Page.
Can I pick up the meals rather than getting them delivered?
At this stage a pick-up option is unavailable, however this is something we are working on adding to our service. We will post a notice once pick-up is available.
When will I receive my order?
At Fitness Bento, we deliver on Mondays.
Please refer to the below for our delivery windows:
Delivery During Business Hours
08:00 am - 18:00 pm
Once your order has arrived, our courier service will send you a text message photo. So please ensure you add your mobile number at the checkout. Landlines will not be accepted and email notifications are not sent out.
About our Meals
Are our meals Halal?
Yes! At Fitness Bento, we now offer Halal-friendly menu options so you can enjoy fresh, nutritious meals that fit your dietary needs. All our proteins are sourced from a Halal-certified butcher, and we have strict processes in place to avoid cross-contamination, ensuring our meals remain pork- and alcohol-free.
However, while our meat is Halal-certified, the meals themselves are not individually certified.
Halal Meals
- Char Siu Chicken
- Thai Green Curry
- Malaysian Curry
- Red Curry Udon
- Shaking Beef
If you have any questions or need more details, feel free to email us at hello@fitnessbento.com.au—we’re happy to help!
Do you offer diet or weight loss meals?
We have ‘regular' and 'large' meals to cater for your fitness goals. Whether you are trying to shred or bulk, you can enjoy your meals knowing that your protein, carbs and calories have been calculated for you.
Do you have macros and nutrition information on food & beverages that you offer?
Yes! When you click on a particular meal, snack or drink, the nutritional information about that dish will be displayed.
How should I store my meals and keep them fresh?
For the best taste and quality, store the meals refrigerated between 1 and 5 degrees celsius and they are safe for eating up until the expiry date labelled on the container. Alternatively, you can freeze the meals as soon as they are delivered and eat them within 2 months.
How do I reheat the meals?
From Fresh/The Fridge: Peel back the plastic film slightly, place the container in the microwave and heat for 2-3 minutes on high. Remove film and enjoy.
From Frozen: Peel back the plastic film slightly, place the container in the microwave and heat for 3 minutes. Stir the food to distribute the heat evenly and microwave for another 2-3 minutes. Remove film and enjoy.
How do I freeze and defrost my meals?
If you are not planning to enjoy the meals immediately, we recommend freezing them for optimal freshness and taste. Frozen meals can last up to 2 months.
To defrost, simply place them in the fridge overnight. Alternatively, peel back the film and reheat in the microwave at 800W for 3 minutes. Stir the food to distribute the heat evenly and microwave for another 2-3 minutes.
Do not refreeze food that has been defrosted.
How long do the meals stay fresh?
The meals last 7 days refrigerated and up to 2 months frozen.
Others
How can I cancel my subscription?
You can cancel your subscription by heading over to the account page and clicking subscriptions. From there, click “view” next to the subscription and then “cancel” in the actions row.